1. Are you a trader or a manufacturer?
A: We are a professional manufacturer working on a wicker basket for more than 20 years before we have been dealing with the middle trading companies of China. Now we dedicate to serve more customers. Help them to cut the cost to obtain more profit margin. So we are a young company with rich experience in willow baskets line. Here is noted for”willow basket hometown” all products are produced by our factory. Welcome to visit our factory.

2. What kind of products can you make?
Since 1995, we have been dedicating on wicker floral basket. After a long time developing and To meet market needs, we’ve already diverse our product line: willow hanging basket, flower pot, cheap empty gift baskets, rope weave basket, cotton rope basket, rattan mirror, rattan lantern, macrame wall art, wicker tree in the basket( wicker tree collar), etc. we provide natural and environmental products to home and garden.

3. What’s the MOQ?
A: FCL AND LCL will be acceptable.
Especially for the new customer, we will give more support to help you open your market, Several hundred quantities for each item will be acceptable.

4. What’s your leading time for orders?
A: normally about 30-45 days after confirming the order, if happen to harvest time, it will need more ten days.
If you have an urgent order, pls advise in advance so that we confirm the time, as all our products are natural handmade but not a machine, it needs time to keep quality and quantity.

5. How do you keep good quality for my ordered products?
A: We have our own QC assistant, and will inspect the humidity, whether warp, broken, bugs, etc. we will take photos for every order as our record.

6. Could you provide free samples?
A: we will arrange samples under the instruction of yr drawing or advise, then take photos for yr check before your bespoke willow baskets sample will be delivered.

7. Do wicker baskets attract bugs?
A: wicker baskets belong to vegetable fibers and will attract bugs in the normal. But we do fumigation or drying procedure for almost every order. worms or their eggs could be killed under hot temperature, it will be very safe for every wicker willow basket once you storage appropriately.

8. What’s your package for products?
A: Regular wicker gift baskets are directly packed into bales or 5-layer corrugated cartons, it will need shrink bag, shredded paper, or bubble film for fragile products. To keep safe products is the NO. 1

9. What are your payment terms?
A: 1. 30% deposit in advance, balance against copy of B/L
2. L/C at sight
We do not accept cod orders.

10. Can you custom the X-mas willow gift basket?
we accept custom and could prepare samples under your instruction or drawing. less than ten days will finish the custom basket.

11. How to control the size of every basket?
it will need a wood mold to keep the same size for your ordered baskets, so do not worry about the size difference. tiny size errors are acceptable.

12. Can I have my own logo printing on the willow basket?
Certainly, you send me logo instruction, we will arrange to print for yr check.